Privacy policy

Dear visitor!

We, cador berlin Immobilien | Real Estate, are very pleased about your interest in our company and our website!

The object of cador berlin Immobilien | Real Estate Agency is the valuation, marketing, brokerage and sale of condominiums, capital investments, single-family homes, terraced houses, apartment buildings, residential and commercial buildings, plots of land, rights equivalent to real property, etc. In this context we process the data required for the execution, conclusion or termination of a contract.

We take the protection of your personal data very seriously. With this data protection declaration we would like to inform you about which data we collect, how long and where we store it and how we use it. Your personal data is processed in strict compliance with the relevant legal provisions. From 25.05.2018, this is based on the EU Data Protection Basic Regulation (DSGVO); data will be deleted as soon as they are no longer needed for the purpose for which they were collected. Further detailed information is available below:

The responsible body within the meaning of the data protection laws, in particular the EU Basic Data Protection Regulation (DSGVO), is:

cador berlin Immobilien | Real Estate Agency
Sandra Rex
Brunnenstr. 155
10115 Berlin
mail@cadorberlin.com

1. basic information on data security

We use suitable technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties.

All our security measures are technical and organisational measures in accordance with Art. 32 Para. 1 DSGVO for responsible persons (Art. 30 Para. 1 lit. g) and processors (Art. 30 Para. 2 lit. d). We handle your data to the best of our knowledge and belief.

All personal data transmitted by you personally via website or e-mail will be transmitted using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard that is also used, for example, in online banking. You can recognise a secure SSL connection by, among other things, the appended "s" on the "http" (i.e. "https") in the address bar of your browser or by the lock symbol in the lower section of your browser.

2. purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties for purposes other than those mentioned. We only pass on your personal data to third parties if:

+ you have given your express consent to do so + the processing is necessary for the execution of a contract with you + the processing is necessary for the fulfilment of a legal obligation
+ the processing is necessary for the protection of legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not passing on your data.

We have concluded contracts with the following companies for order processing (contract processor according to Art. 4 No. 8 / 9 DS-GVO). These companies work in accordance with the European data protection regulations:

Telefónica Germany GmbH & Co OHG
Georg-Brauchle-Ring 50
80992 München
Germany
www.o2.de 
Telephone service provider
(processing of telephone numbers)

Vodafone GmbH
Ferdinand-Braun-Platz 1
D-40549 Düsseldorf
www.vodafone.de
Telephone service provider
(processing of telephone numbers)

Telekom Deutschland GmbH
Landgrabenweg 151
D-53227 Bonn
or
P.O. Box 30 04 64
D-53184 Bonn Telephone
service provider
(processing of telephone numbers)

Domainfactory GmbH
Oskar-Messter-Str. 33
85737 Ismaning
Host of internet system and email system
(processing of email addresses) 

Data access is only possible via passwords. These passwords are only issued to employees who are directly entrusted with tasks that involve the processing or initiation of a contract or who perform
administrative tasks such as answering contact inquiries.

3. duration of data storage, deletion or blocking of data

We adhere to the principles of data minimization, data avoidance and data economy. Your data will only be stored after collection for as long as it is necessary to fulfil an enquiry or pre-contractual or until you have withdrawn your consent to data processing. After the data has been collected, your data will be stored for as long as is necessary for the fulfilment of the respective task (see business purpose of cador berlin Immobilien | Real Estate Agency) in accordance with the statutory retention periods or, if applicable, also with regard to documentation obligations. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory regulations.

4. data processing when contacting Immobilienscout GmbH or Immowelt AG

cador berlin Immobilien | Real Estate Agency is a customer of the two companies mentioned above, which operate internet platforms for the brokerage of real estate. Interested parties inquire about properties exhibited there and usually enter their surname, first name, address, telephone number and e-mail address in a mask. These inquiries with corresponding data are then forwarded to the respective "exhibitors". So you decide yourself if and which information you provide to the platform. The data protection declaration of the organisations concerned can be found here:

 https://www.immobilienscout24.de/agb/datenschutz.html

https://www.immowelt.de/immoweltag/datenschutz 

Notes for sellers and lessors whose objects we offer via these platforms: No personal data will be passed on when object details are passed on to the above portals.

5. Notice for prospective buyers and tenants

We store the forwarded data until the end of the brokerage of the requested property or until you inform us that you are no longer interested in the property.

If a property is successfully brokered to an interested party, we retain the necessary information of the contractual relationship in accordance with the statutory period under commercial and tax law. For this period, the data will be processed again only in the event of a review by the tax authorities.

6. data processing in the case of a concluded brokerage agreement

The brokerage agreement contains personal data such as name, first name, address, telephone number, email. These are only used for processing the brokerage contract and only with the express consent of the person concerned. The data concerned are not entered into any broker management system. The data will be deleted after completion of the order or after the expiry of certain statutory periods, unless consent for further use of the data has been obtained.

7. initial contact by telephone

If you contact us by telephone, we will, if you expressly agree, record your telephone number, name and email as well as possible property requests for further discussions and offers. During the conversation we will point out our privacy policy.

8. initial contact via e-mail or the contact form on the website

If you contact us by e-mail or contact form with regard to questions of any kind, you give us your consent to contact us. For this purpose, the indication of a valid e-mail address is required. This serves to assign the inquiry and to answer it afterwards. The specification of further data is optional. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions. Personal data will be deleted once the enquiry you have made has been dealt with.

9. provision of the website and creation of log files

Whenever our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

+ Information on the type of browser and the version used 
+ The user's operating system 
+ The user's IP address + Date and time of access
+ Websites from which the user's system accesses our website
+ Websites which are accessed by the user's system via our website

The data is stored in the log files of our system. This data is not stored together with other personal data of the user. The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data will be deleted as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.

The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. In the case of data storage in log files, this is the case after 30 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an allocation of the calling client is no longer possible.

Since the collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website, there is no possibility of objection on the part of the user.

10. Use of Cookies

Cookies are files that are stored in the Internet browser or by the Internet browser on the computer system of the user. If a user calls up a website, a cookie is created. It contains data that makes it easy for the user to navigate around the website and use the functions of the website.

This cookie can be used by the site provider for marketing or market research purposes. In such cases, characteristic character strings are stored, which enable the browser used to be uniquely identified. This enables the calling browser to be recognised even after a page change. The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO.

Such analysis cookies are generally used to improve the quality of websites and their content. Analysis cookies make it clear how the website is being used, thus enabling offers to be optimised.

We currently neither collect nor evaluate cookies, nor do we pass them on to third parties (especially analysis services). Should this change in the future, we will inform you about it here.

As a user you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If all cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.

11. use of Google Analytics

Google Analytics is currently not used by us.

12. use of script libraries (Google Webfonts) 

In order to display our content correctly and graphically appealing across all browsers, we use the script library Google Webfonts (https://www.google.com/webfonts/) on this website.

For this purpose, fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - although it is currently unclear whether and for what purposes the operators of such libraries collect data.

The privacy policy of the library operator Google can be found here:
 https://www.google.com/policies/privacy/

13. Possible changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always meets the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new data protection declaration then applies to your next visit.

14. your rights as data subject / persons concerned If personal data

are processed by you, you are a data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the data controller:

14.1. Right to information
You
can demand confirmation from the person responsible as to whether personal data concerning you is being processed by us. If such processing is carried out, you may request information from the data controller on:
+
the purposes for which the personal data are processed
+ the categories of personal data processed
+ the recipients or recipients of the data the categories of recipients to whom the personal data concerning you have been or will be disclosed
+ the planned duration of storage of the personal data concerning you or, if it is not possible to give specific details, criteria for determining the duration of storage;
+ the existence of a right of rectification or erasure of personal data concerning you, a right to have the processing limited by the controller or a right to object to such processing;
+ the existence of a right of appeal to a supervisory authority;
+ all available information on the origin of the data when the personal data are not collected from the data subject;
+ the existence of automated decision making, including profiling, in accordance with Art. You have the right to obtain information as to whether the personal data concerning you are being transferred to a third country or to an international organisation. In this context, you have the right to request to be informed of the appropriate guarantees in accordance with Art. 46 of the DPA in connection with the transfer.

14.2 Right of rectification

You have a right of rectification and/or integration vis-à-vis the data controller if the personal data processed concerning you is incorrect or incomplete. The data controller must make the correction without delay.

14.3 Right to limit the processing

You may request the limitation of the processing of personal data concerning you under the following conditions:

+ if you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;
+ if the processing is unlawful and you refuse to delete the personal data and instead request
the limitation of the use of the personal data; + if the controller no longer needs the personal data for the purposes of the processing but you need them for the purpose of asserting, exercising or defending legal claims; or
+ if you object to the processing in accordance with Art. If the processing of personal data relating to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the purpose of pursuing, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or of a Member State. If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

14.4 Right to erasure

14.4.1 Obligation to erase

You may request the Controller to erase the personal data concerning you immediately and the Controller shall be obliged to erase such data immediately if one of the following reasons applies:

+ The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
+ You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 letter a or Art. 9 para. 2 letter a FADP, and there is no other legal basis for the processing.
+ You object to the processing pursuant to Art. 21 Para. 1 DSGVO and there are no legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 Para. 2 DSGVO.
+ The personal data concerning you have been processed unlawfully.
+ The deletion of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
+ The personal data concerning you have been collected in relation to information society services offered, in accordance with art. 8, paragraph 1 of the DPA.

14.4.2 Information to third parties

If the data controller has made public the personal data concerning you and is obliged to delete them pursuant to Art. 17 para. 1 DPA, he shall take reasonable measures, including technical measures, taking into account available technology and implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or to make copies or replications of these personal data.

14.4.3 Exceptions

The right to erasure does not apply insofar as the processing is necessary

+ for the exercise of the right to freedom of expression and information;
+ to comply with a legal obligation to which the processing is subject under the law of the Union or of the Member States to which the controller is subject, or in order to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
+ for reasons of public interest relating to public health, in accordance with Art. 9 para. 2 letters h and i as well as Art. 9 para. 3 DPA
+ for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DPA, insofar as the law referred to in section a) is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
+ for the assertion, exercise or defence of legal claims.

14.5 Right to information

If you have exercised the right to rectify, erase or limit the processing, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of the processing, unless this proves impossible or involves a disproportionate effort.you have the right to be informed about these recipients.

14.6 Right to data transferability

You have the right to obtain the personal data concerning you which you have supplied to the data controller in a structured, common and machine-readable format. Furthermore, you have the right to transfer these data to another controller without hindrance from the controller to whom the personal data have been made available, provided

that + the processing is based on consent pursuant to Art. 6 Par. 1 letter a DSGVO or Art. 9 Par. 2 letter a DSGVO or on a contract pursuant to Art. 6 Par. 1 letter b DSGVO and
+ the processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one responsible party to another, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data transferability shall not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

14.7 Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is carried out pursuant to Article 6 paragraph 1 letter e or f of the DPA.

The person responsible will no longer process the personal data concerning you unless he/she can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.i.e. right to revoke the declaration of consent under data protection lawYou have the right to revoke your declaration of consent under data protection law at any time. Revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until revocation.

14.8 Right to appeal to a supervisory authority

Without prejudice to any other judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged infringement is committed, if you believe that the processing of personal data relating to you is in breach of the DPA.

You can lodge a complaint with the supervisory authority responsible for you at any time. Your competent supervisory authority depends on the federal state in which you reside, work or the suspected infringement. A list of the supervisory authorities (for the non-public
sector) with their addresses can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

15. Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

Sandra Rex
mail@cadorberlin.com
Brunnenstr. 155
10115 Berlin